I haven't changed my name on my documents yet. Can I use my social name when booking my ticket?
Yes, you can! When you're booking your ticket, you'll see the option “I want to be called by another name”. Just click on it, and an extra field will appear for you to enter your Social Name.
Do I need to present an official document when boarding?
Yes, it's important to remember that, when boarding, you'll still need to present an official document with a photo. Therefore, we ask that you also enter the name that's on your document, just to make sure everything goes well when you start your trip.
BuscaOnibus, in addition to being a bus ticket comparison platform in Brazil, also allows online bus reservations for specific routes. The rules in this article refer to tickets reserved through BuscaOnibus. For tickets reserved with our partners, we recommend checking the rules directly with them.