To issue an invoice for the service fee and travel insurance (if purchased), simply request it through this form.
Rules
- The invoice will be issued within two business days after the request.
- We cannot accept requests via email or other channels—only through this form.
What about the ticket invoice?
The ticket, whether it’s the one you collected at the counter or the one we sent to your email with the purchase confirmation, already has fiscal validity. You can use it as an invoice without needing to request a new issuance.
Content Tags: receipt, invoice, proof, refund, company
Click here and request your invoice
BuscaOnibus, in addition to being a bus ticket comparison platform in Brazil, also allows online bus reservations for specific routes. The rules in this article refer to tickets reserved through BuscaOnibus. For tickets reserved with our partners, we recommend checking the rules directly with them.