FlixBus partners with other bus companies, so if your reservation is with FlixBus, you might board a bus from a different company.
To find out which company, just check the PDF we sent to your email! There, you’ll find the bus company name, as shown in the example:
Example: The reservation is with FlixBus, but the trip is carried out on a bus from Expresso Adamantina.
How do I find the boarding platform?
This information is also in the PDF, usually on page 2. There, you’ll see the designated platform for your bus company at the station.
BuscaOnibus, in addition to being a bus ticket comparison platform in Brazil, also allows online bus reservations for specific routes. The rules in this article refer to tickets reserved through BuscaOnibus. For tickets reserved with our partners, we recommend checking the rules directly with them.