If you notice that you've made a mistake with any document details, don't worry! To correct it, simply request it directly at the bus company’s counter.

🚌💬Tip: Try to do this at least 3 hours before your trip to ensure everything is correct.

If you can't go to the counter, there's another option: you can cancel the purchase and make a new reservation with the correct details.

Content tags: i inserted the wrong passport number

BuscaOnibus, in addition to being a bus ticket comparison platform in Brazil, also allows online bus reservations for specific routes. The rules in this article refer to tickets reserved through BuscaOnibus. For tickets reserved with our partners, we recommend checking the rules directly with them.